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Our integrated material handling systems are based on working closely with our clients and applying our skills and expertise to their individual logistic requirements. As a result, every one of our system designs is unique - designed to meet a client's specific objectives in the most efficient and economical way. Our expertise also enables us to deliver an operational system in a short time frame for those customers that require "speed to market". Unlike component manufacturers or distributors. W&H Systems provides our clients with a total system solutions. In order to provide these solutions, W&H Systems utilizes the following in-house capabilities.
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System Analysis – We analyze our client’s existing operations and provide feasibility studies for future requirements. Drawing on our vast experience to generate realistic conceptual solutions and reliable information, we also furnish our clients with detailed cost breakdowns for budgetary purposes. |
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System Design – Our intelligent system designs reflect the individual needs of our diverse client base. This includes development of material handling systems for both new facilities and for modifying or expanding existing facilities. Our design philosophy incorporates utilization of the best equipment available in the market for the specific function within the system. When appropriate, we include our own specially designed proprietary products as well as commodity products such as conveyor. The end result is the best possible system design at the lowest possible cost.
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Simulation – Computer simulation techniques are used when necessary to model all or part of a conceptual system design. Specific information about system throughput, as well as other data about the behavior of the system can be analyzed before a system is physically installed. |
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Engineering – Our Mechanical and Electrical Engineering groups provide detailed layouts of the entire system and its components including specially developed proprietary products that complement commodity components produced by other conveyor manufacturers. |
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Controls & Software – We provide the most advanced control and software solutions in the material handling industry. We utilize standard proven software modules that are developed by our internal Software Development Group, but also provide new or customized software when necessary. |
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Installation – W&H Systems assigns a full-time project manager to every project to ensure that the client’s needs are constantly met. In conjunction with a dedicated Field Installation Group and experienced Field Supervisors, this team strives to provide a quality on-time installation. |
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Commissioning – Experienced mechanical, electrical, controls and software engineers, in conjunction with our Field Installation Group, provide on-site training and start-up service for all projects. Acceptance tests are conducted to verify that the system performs as required. |
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Post Sales Support – W&H Systems is dedicated to total customer service and support. Our Customer Service Group provides fast and efficient service and is always prepared to help our clients. We work closely with our clients not only throughout the project, but also for years to come. This is a part of the W&H Systems commitment to total customer satisfaction. |
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Taking a hands-on "big-picture" approach, we consider your current and future needs. We make sure we understand your business, identify, analyze and evaluate your existing operation, and determine what changes are needed to achieve your goals. Then we suggest several ways to meet them. Next, we complete a physical design, estimate capital costs and develop an ROI. We then simulate the physical design through statistical or computer modeling. Once the design is validated we set-up a schedule for implementation. We can even arrange financing. And you can count on us for plenty of support after completion. W&H Systems is at the helm throughout the entire process, meeting our clients need for a single-source provider with total accountability for performance.
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Unlike component manufacturers or distributors, W&H Systems provides our clients with a total system solution. In order to provide these solutions, W&H Systems utilizes the following in-house capabilities:
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Software Support Agreement |
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To reduce costly downtime, W&H Systems offers technical support for all PC, PLC network, hardware interface and host interface programs that are developed and sold by W&H. Technical support personnel also conduct periodic modem calls to monitor system performance. Some of the functions of this service are:
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